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Shipping & Returns
SHIPPING COSTS EUROPE
Up to an order value of EUR 149,99 shipping costs in the amount of EUR 6,- are charged and have to be paid by the buyer. From an order value of EUR 150,- we deliver free of charge. When shipping weights, weight plates, bars, table tennis tables and in individual exceptional cases, we reserve the right to charge the actual shipping costs. However, in the event of an increase in shipping costs, the customer will be informed in any case before the start of shipment and the agreement will be obtained.
The delivery by forwarding agency takes place free kerbside with previous appointment arrangement.
SHIPPING COSTS SWITZERLAND
Up to an order value of EUR 249,99 shipping costs in the amount of EUR 25,- are charged and have to be paid by the buyer. When shipping weights, weight plates, bars, table tennis tables, table football and in individual exceptional cases, we reserve the right to charge the actual shipping costs. However, in the event of an increase in shipping costs, the customer will be informed in any case before the start of shipping and the agreement will be obtained.
For more information on shipping to Switzerland, please see our Switzerland FAQ.
SHIPPING COSTS WORLDWIDE
The delivery of our goods can be made worldwide. To all countries (except EU and Switzerland) the actual shipping costs will be charged to the buyer.
Up to an order value of EUR 149,99 shipping costs in the amount of EUR 6,- are charged and have to be paid by the buyer. From an order value of EUR 150,- we deliver free of charge. When shipping weights, weight plates, bars, table tennis tables and in individual exceptional cases, we reserve the right to charge the actual shipping costs. However, in the event of an increase in shipping costs, the customer will be informed in any case before the start of shipment and the agreement will be obtained.
The delivery by forwarding agency takes place free kerbside with previous appointment arrangement.
SHIPPING COSTS SWITZERLAND
Up to an order value of EUR 249,99 shipping costs in the amount of EUR 25,- are charged and have to be paid by the buyer. When shipping weights, weight plates, bars, table tennis tables, table football and in individual exceptional cases, we reserve the right to charge the actual shipping costs. However, in the event of an increase in shipping costs, the customer will be informed in any case before the start of shipping and the agreement will be obtained.
For more information on shipping to Switzerland, please see our Switzerland FAQ.
SHIPPING COSTS WORLDWIDE
The delivery of our goods can be made worldwide. To all countries (except EU and Switzerland) the actual shipping costs will be charged to the buyer.
Delivery times
Our delivery times vary depending on the item group and your country. Below we have compiled an overview of the current delivery times
WHEELS & E-BIKES
Bicycles and e-bikes are shipped by us using the specialist logistics company GO! Express. GO! will contact you by phone to arrange the delivery date.
Delivery time (Including bike pre-assembly by the Fitstore24 team)
Within Austria: 3-6 working days
Delivery to Germany: 4-7 working days
Rest of the EU: 6-9 working days
BICYCLE ACCESSORIES, SMALL PARTS AND SMALL FITNESS EQUIPMENT
The shipping of clothing, accessories, bike racks, watches and everything that fits in a box is done by parcel service (UPS/GLS).
Within Austria: 1-2 working days
Delivery to Germany: 3-4 working days
Rest of the EU: 3-5 working days
FITNESS EQUIPMENT AND SHIPPING ARTICLES
We ship heavy items such as rowing machines, weight stations, ergometers, treadmills and weights over 30 kg by freight forwarding (DB Schenker). The freight forwarder will contact you for a delivery date.
Within Austria: 3-5 working days
Delivery to Germany: 6-7 working days
Rest of EU: 7-9 working days
NÖTIG?
