Bike Shipping

How Your Bike Arrives

Before shipping, your bike is pre-assembled, inspected and securely packed for transport by our mechanics. Once unpacked, only a few simple steps are required before your bike is ready to ride.

Preparation

Pre-Assembly & Inspection at Our Workshop

Whether it's a road bike, mountain bike, city bike or e-bike: before shipping, your bike is carefully pre-assembled, pre-adjusted and inspected. It is then securely padded and packed in a special bike shipping box.

Check and tighten the wheels

Check headset lubrication

Adjust the brakes

Adjust and inspect suspension and gears

Check all bolts and screws for secure fit

Check suspension fork installation and function

Perform a function check & software updates on e-bikes

Any individually agreed modifications and accessories are also prepared. After a final test ride, the bike is securely packed for shipping.

Only 4 Steps Left

What You Still Need to Do

Remove the bike from the packaging

Install the pedals

Align and tighten the handlebar (stem)

Adjust the saddle height

For packaging reasons, your bike is delivered without the pedals installed and with the handlebar turned sideways. Unpacking and assembling the bike only requires a few simple steps.

Step 1

Remove the Bike from the Box

Carefully remove the bike from the packaging and completely remove all protective packaging material.

Step 2

Install the Pedals

Not every manufacturer includes pedals. They are only included if they are listed under "Other" in the technical specifications.

Depending on the model, the pedals are marked L and R.
L = left pedal / left-hand thread
R = right pedal / right-hand thread
Always screw the pedals into the crank in the direction of travel.
Depending on the model, an Allen key or 15 mm open-end wrench is required.

Step 3

Align & Tighten the Handlebar

Align the handlebar at a right angle to the longitudinal axis of the bike.
Tighten the headset top cap bolt by hand in quarter turns.
Do not overtighten the adjustment bolt.
Depending on the model, an Allen key or Torx T20/T25 is required.
With the brake applied, check that the handlebar is securely fixed.
Adjust the gear shifters and brake levers to an ergonomic position.

Step 4

Adjust the Saddle Height

The riding position varies from comfortable to sporty depending on the type of bike.
The saddle should be positioned approximately at hip-bone height.
Loosen the bolt or quick-release lever on the seat clamp.
Adjust the saddle to the appropriate height and secure it again.
Observe the minimum insertion depth and maximum seat height markings.
After the initial adjustment, sit on the bike and fine-tune the position if necessary.

Any Questions?

We're Happy to Help You with the Setup.

If you need assistance with assembly, adjustment or accessories, our team will be happy to help you quickly and personally.