Information for our customers in Switzerland.
Of course, we at Fitstore24 also offer our products to customers in Switzerland. To see the prices valid for Switzerland - please register in our online shop with a Swiss address - or log into your existing customer account.
Up to an order value of 250,00 EUR shipping costs in the amount of 25,- EUR are charged and have to be paid by the buyer. If the order value is higher, we deliver free of charge.
No. For orders with billing and delivery address in Switzerland, we do not charge Austrian VAT.
Furthermore, we deliver all orders to Switzerland already duty paid and taxed (DDP) - this means that there are no further costs for you as a buyer.
If you are registered as a Swiss customer in our online shop, our system already calculates the absolute final price including all customs duties and import tax.
In any case. Especially with higher-priced items, you have an enormous price advantage due to the lower VAT. An e-bike with a gross sales price of e.g. 5499.- EUR in Austria, comes to 5059.- EUR including customs clearance and import tax.
To do so, register in our shop with a Swiss address - after login/registration, the Swiss prices including customs clearance and import tax are automatically displayed on the item pages.
If you have any further questions about ordering from Switzerland - our customer service is always available at [email protected].
Our delivery times vary depending on the article group and your country. Below we have compiled an overview of the current delivery times
Bicycles and e-bikes are shipped by us using the specialist logistics company GO! Express. GO! will contact you by phone to arrange the delivery date.
Delivery time (Including bike pre-assembly by the Fitstore24 team)
Within Austria: 3-6 working days
Delivery to Germany: 4-7 working days
Rest of the EU: 6-9 working days
The shipping of clothing, accessories, bike racks, watches and everything that fits in a box is done by parcel service (UPS/GLS).
Within Austria: 2-3 working days
Delivery to Germany: 3-4 working days
Rest of the EU: 3-5 working days
We ship heavy items such as rowing machines, weight stations, ergometers, treadmills and weights over 30 kg by freight forwarding (DB Schenker). The freight forwarder will contact you for a delivery date.
Within Austria: 3-5 working days
Delivery to Germany: 6-7 working days
Rest of EU: 7-9 working days
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